Customer Help

We have a 30-day return policy for all purchases.

If you’ve received a wrong item, send us an email and we’ll get back to you within 24 hours.

If you’ve received a damaged item, send us an email and we’ll get back to you within 24 hours.

Your order’s shipment start within 24 hours and will take from 3-5 business days.

If you’ve added a wrong address, contact us within 24 hours via email.

If you want to cancel an order, you will have to cancel it within 24 hours of ordering.

Yes, you can pre-order any item that is sold out by sending us an email about the product and the quantity of products required.

If you need any help with order or want to know anything regarding products, services and working environment, please do not hesitate to contact us. We would be pleased to answer your question. 

You can reach us at.

Email: info@woollyfelt.com 

Phone number: US: (+1) 303-521-4965 

Viber/WhatsApp: (+977) 9818103501 

Also, We are available to offer production support if you require wholesale assistance.

For More Wholesale Application