Customer Help
We have a 30-day return policy for all purchases.
If youโve received a wrong item, send us an email and weโll get back to you within 24 hours.
If youโve received a damaged item, send us an email and weโll get back to you within 24 hours.
Your orderโs shipment start within 24 hours and will take from 3-5 business days.
If youโve added a wrong address, contact us within 24 hours via email.
If you want to cancel an order, you will have to cancel it within 24 hours of ordering.
Yes, you can pre-order any item that is sold out by sending us an email about the product and the quantity of products required.
If you need any help with order or want to know anything regarding products, services and working environment, please do not hesitate to contact us. We would be pleased to answer your question.ย
You can reach us at.
Email: info@woollyfelt.comย
Phone number: US: (+1) 303-521-4965ย
Viber/WhatsApp: (+977) 9818103501ย
Also, We are available to offer production support if you require wholesale assistance.
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